"As soon as I advised Jacks Wine & Spirit that I was short one case of wine they responded imediately to my email and made enquiries with Australia Post and provided a further explanation email within 24 hours that the case was damaged in transit and a replacement case despatched immediately.
Great customer service with a friendly attitude."
Press the shopping cart icon at the end of the
listing or on a product page. This will add one item to your cart
and take you to your shopping cart where the new entry will be shown.
The Cart Quick View (on the right of each page) will also be updated
with the new entry.
Multiples of a Particular Product:
Click the View Details link for the selected
product in the product listings.
At the bottom of the page, enter the required quantity
and press the Add to Cart button, which will take you to your shopping
cart where the new entry will be shown.
Click the "Continue Shopping"
link to return to the previous page.
To go ahead and purchase
the items in your cart, press the Checkout button on the View
Select whether you would like to:
Complete the transaction without signing up for
Sign up for an account
Login to an existing account
Note: If you want to send wine as a gift, you must set up or use an account.
Note: Customers from countries not on the following list can order gifts to be delivered to recipients who live in the countries on the list. An account must be created/used to do this. Delivery rates for the delivery country apply.
Select whether you would like to pickup up your order (no delivery fee) or have your order delivered (delivery fees apply).
Enter/update your delivery details.
You can also subscribe to our newsletter on this page. If you wish
to send one or more cases to someone as a gift, check the Send as
Gift checkbox (for new or existing accounts only).
Send a Gift Wizard You can send as many cases as you wish to as many recipients
as you wish using our user-friendly Send a Gift Wizard.
Add as many recipients as you wish.
Include a special message for each recipient. You are
automatically listed as a recipient.
Edit your recipients' details and
Allocate which case you want to
give to which recipient.
When you have allocated the cases, press the Continue button.
Delivery costs will be adjusted accordingly - you can check
the totals on the Confirm page.
Your recipients details will be saved for next time you login
to the system.
Select from 5 Easy
Ways to Order:
your order online through our secure Eway payment gateway.
Phone03 5332 1176 with your order and payment
your order form via email - for your security, Jacks Wine
will phone you for your Credit Card details.
and print out a PDF order form, fill it in and fax
it to 03 5332 3822.
Download and print out a PDF order form, fill it in and mail it to: Jacks Wine
901 Sturt Street
Ballarat Victoria 3350 Australia
Check your details, the order details
and the totals on the Confirm page. Follow the instructions at the
top of the page to complete the ordering process.
After you confirm your order, if you
have ordered by email or through the secure payment gateway, you will
receive an email receipt. Please allow 3-5
business days for delivery
of your order.